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Addose Support
Or, in the app, open Settings and tap Send feedback. That email already includes your device model, iOS version and Addose version, which helps us find the problem. You can remove them before you send.
Where are the settings?
On the home screen, tap the round button at the top right with the two sliders.
My reminders don’t arrive
Open Settings in Addose and look at Notifications. If it says “Blocked in iOS Settings”, allow notifications for Addose in the Settings app. A Focus mode can also hold them back.
Addose doesn’t send a notification for a missed dose, on purpose. The dose waits on the home screen under Missed earlier: tap it if you took it.
I got a new iPhone. How do I get my data back?
Sign in to iCloud with the same Apple Account and keep iCloud turned on for Addose. Your supplements, history and streaks come back after you install the app. The iCloud sync row in Addose’s Settings shows whether sync is on.
To get Addose Pro back, tap Restore purchases in Addose’s Settings, signed in with the Apple Account you bought it with.
How do I manage or cancel Addose Pro?
Addose Pro is a subscription through the App Store. In the Settings app, tap your name, then Subscriptions, then Addose. Turn it off at least 24 hours before the current period ends to stop the next renewal. If Pro ends, nothing is deleted: supplements past the first five pause until you choose your five or come back to Pro.
The Apple Watch app doesn’t show my doses
The Watch app needs watchOS 10 or later, and Addose set up on your iPhone. It shows what your iPhone sends it, so open Addose on your iPhone once and keep the Watch nearby. If the app isn’t on your Watch, open the Watch app on your iPhone and install Addose from there.
How do I delete my data?
In Addose’s Settings, Reset all data erases your supplements, history, streaks and settings. With iCloud sync on, it also erases them from your iCloud and your other devices. This can’t be undone. The privacy policy explains what Addose stores and where.
Is Addose medical advice?
No. Addose’s timing and interaction tips are general information, not medical advice. Talk to a doctor or pharmacist before starting, stopping or combining supplements, especially if you take medication, are pregnant or have a health condition.